While we strive to ensure timely deliveries, unforeseen circumstances such as weather conditions or customs delays can sometimes cause delays. If your shipment is delayed beyond the expected timeframe, please reach out to our customer service team for updates and possible compensation options.

Yes, we can ship perishable goods under certain conditions. Special packaging and temperature-controlled shipping options are available to ensure that your perishable items arrive in good condition. Please contact us directly to arrange this type of shipment.

Yes! Once your shipment is dispatched, you can track it in real-time on our website or through our mobile app. You will receive automatic updates and notifications on the status of your shipment.

Capeline Shipping LLC assists with customs clearance for international shipments. However, it’s important to ensure that all required documentation (invoices, export licenses, etc.) is provided to avoid delays. We recommend reviewing your destination country’s customs regulations or contacting our customer